Terms of service

Terms of Service

1. Introduction

Welcome to MerchForGamers.

These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

These Terms of Service should be read together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other policies displayed on our website.

2. About Our Store

MerchForGamers is an online store selling products to customers internationally.

Our products may be manufactured and fulfilled by third-party production and fulfillment partners.

Some products are made to order after an order is placed.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Because our products may be produced individually, minor variations in appearance, placement, or print may occur.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

Nothing in these terms limits any legal rights you may have regarding products that are defective, not as described, or otherwise fail to meet applicable legal requirements.

4. Orders

When you place an order, you are making an offer to purchase the products in your order.

After you place an order, you will receive an order confirmation.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse or cancel an order in circumstances including:

  • The product is unavailable

  • There is an error in the product or pricing information

  • We suspect fraudulent or unauthorized activity

  • We are unable to fulfill the order

  • The shipping destination is not supported

If we cancel an order after payment has been received, we will refund the applicable amount paid for the cancelled order.

5. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

The total amount payable, including applicable shipping charges and other charges that are required to be disclosed, will be displayed before you complete your purchase.

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to process payments. We do not have access to your full payment card details.

Payment providers may have their own terms and privacy policies.

6. Taxes, Duties and Import Charges

Customers may be responsible for applicable taxes, customs duties, import fees, or other charges depending on the destination country and applicable law.

Where applicable, taxes and other charges will be displayed or collected at checkout.

For international orders, additional charges may be imposed by customs authorities or other authorities in the destination country.

We will provide information about applicable charges where required by law.

7. Shipping and Delivery

Orders are produced and fulfilled through third-party fulfillment partners.

Production and delivery times are estimates and may vary depending on the product, fulfillment location, destination, shipping method, holidays, carrier delays, customs processing, and other circumstances.

Please refer to our Shipping Policy for additional information about processing times, delivery estimates, shipping costs, tracking, customs, and delivery issues.

Nothing in these Terms limits any delivery rights provided to consumers under applicable law.

8. Order Information and Delivery Address

You are responsible for providing accurate and complete information when placing an order, including:

  • Full name

  • Delivery address

  • Postal/ZIP code

  • Email address

  • Contact information

If you provide an incorrect or incomplete delivery address, this may result in delivery delays or additional costs.

This does not affect any rights you may have under applicable consumer law.

9. Returns, Refunds and Defective Products

Our Return & Refund Policy explains how returns, refunds, replacements, and defective-product claims are handled.

Because many of our products are made to order or customized, certain change-of-mind returns may not be available where applicable law permits an exception.

However, nothing in our policies excludes or limits mandatory consumer rights.

If you receive a product that is defective, damaged, incorrect, or does not conform to the applicable legal requirements, please contact us so that we can investigate and provide an appropriate remedy.

10. UK and EU Consumer Rights

If you are a consumer located in the United Kingdom or European Union, you may have statutory rights relating to cancellation, withdrawal, product conformity, refunds, repairs, replacements, price reductions, or other remedies.

Nothing in these Terms of Service is intended to exclude, restrict, or replace rights that cannot legally be excluded or restricted.

Where mandatory consumer protection laws apply to your purchase, those laws will continue to apply.

11. Intellectual Property

All content on this website, including text, graphics, logos, photographs, designs, product images, videos, and other materials, is owned by or licensed to MerchForGamers unless otherwise stated.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit our website content without our written permission, except where permitted by applicable law.

12. Customer-Submitted Content

If you submit content to our store, including reviews, photographs, comments, or other materials, you confirm that you have the necessary rights to provide that content.

You must not submit content that:

  • Infringes another person's intellectual property rights

  • Violates applicable law

  • Contains unlawful or harmful material

  • Contains malicious software

  • Is misleading or fraudulent

By submitting content, you grant us permission to use it for purposes related to operating, promoting, and improving our store, subject to applicable law.

13. Prohibited Use

You agree not to use our website:

  • For unlawful purposes

  • To commit fraud

  • To interfere with the operation of the website

  • To attempt unauthorized access to our systems

  • To distribute malicious software

  • To infringe intellectual property rights

  • To provide false or misleading information

  • To interfere with another customer's use of the website

14. Third-Party Services

Our store may use third-party services, including payment providers, Shopify, fulfillment providers, shipping carriers, analytics services, and other service providers.

These third parties may have their own terms and privacy policies.

We are not responsible for services or websites operated independently by third parties, except where applicable law provides otherwise.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.

16. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited under applicable law.

This includes liability for matters such as death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or legal rights relating to defective or misdescribed goods where such liability cannot lawfully be excluded.

To the extent permitted by law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

17. Events Outside Our Control

We may not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, government restrictions, strikes, carrier disruptions, customs delays, internet outages, or other extraordinary events.

This provision does not remove any consumer rights that apply under mandatory law.

18. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on our website with the updated date where appropriate.

Changes will not affect rights that have already arisen from orders placed before the change, unless permitted or required by law.

19. Governing Law

These Terms are governed by the laws applicable to our business, subject to any mandatory consumer protection laws that apply to customers in their country or region.

If you are a consumer, you may have legal rights under the laws of your country that cannot be excluded by these Terms.

20. Contact Us

If you have questions about these Terms of Service, an order, or our products, please contact us through our Contact Us page.

MerchForGamers

Email: oshengomes@gmail.com

Last updated: 9/27/2026